- Drift chatbot how to#
- Drift chatbot full#
- Drift chatbot pro#
- Drift chatbot software#
- Drift chatbot free#
Drift chatbot software#
While Drift is currently the industry leader, some software options that perform similar tasks include HelpCrunch, Man圜hat, Intercom, and Chatterbot.
Drift chatbot full#
Premium accounts have greater feature expansion moving toward full marketing integrations, start at $1500/month, and add chat seats at a rate of $80 per month and calendar seats at $40 per month.
Drift chatbot pro#
Pro accounts start at $400 per month with additional chat seats at $40 per month and additional calendar seats at $20 per month Pro and Premium accounts allow for many operators, complex playbooks, advanced routing, and custom bots
Drift chatbot free#
Pricing packages for Drift start as low as their feature-rich free subscription, then move up to the standard $50/month, but they scale up based on the features you need and the amount of operators who will be responding to messages. If you find that the majority of your customers are purchasing without asking questions, there is a chance that a chatbot won’t offer them much of a value-added and thus won’t increase your sales by as great a margin as a more complex product might see. However, with their basic functionality available in a free form, it may be worth trying out their chatbot in order to determine if it is time to start investing more in bringing in web traffic and thus connecting with more leads through your site.Īnother group that tends not to need a chatbot are those whose products are so straightforward and whose sites are so transparent to navigate that visitors to the site don’t tend to have questions for instance, if you sell t-shirts that have comprehensive product descriptions and transparent return policies. Who Isn’t Drift For?ĭrift does rely on you to bring the website traffic in to be useful, so if your main marketing push doesn’t revolve around your website, Drift may not be the solution for you. Read case studies on the Drift site you’ll see that most companies see a huge jump in interactions with customers because the chatbot makes it so easy to sign up for a demo without complex scheduling or email delays. If someone who knows the site well can steer the customer to the right web page through sending a quick link in chat, there is less time for the customer to become frustrated and abandon his or her search.įinally, Drift is for companies interested in growth – many of the customers who implement Drift are quickly filling their calendars with qualified lead calls and conversations, and they have to hire rapidly and ramp up production in response. Having a lot of questions about the product also tends to make a chatbot beneficial. The comparison shopping issue is solved by creating an instant connection between the lead and a chat operator so that they get all the answers they need quickly and clearly without having to go searching for another alternative site this dramatically reduces bounce rate.
Who is Drift For?ĭrift tends to help a lot in industries where people are doing a lot of comparison shopping based on moderately complex specifications and needs. Drift’s ability to field questions even when live operators aren’t available is a big expansion in lead outreach, and results in fewer delays that are usually standard in inbound marketing and other website-traffic-based marketing strategies. If no operators are available, the Drift chatbot can have a scripted conversation with your leads and direct them to make an easy appointment with one of your representatives, but if someone is available, the chatbot can connect the potential customer with one of your representatives to have a synchronous chat conversation about whatever questions they have.Ĭhatbots reach leads who are not interested enough to make a phone call yet, but who are having questions as they explore your website.
Drift chatbot how to#
Struggling with how to get started? We have workshops.ĭrift is a popular chatbot application that can be added to your website in order to prompt website visitors to ask questions.